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Cookie settings

Individually define your cookie settings on our website here. Further information on the individual cookies is available below and in our Privacy Statement.

  • Required cookies.

    When you visit our website, we automatically save your language settings to display the website to you in your preferred language. This setting is also carried over if you actively switch between country and language. Linked data, for instance required for the My Bike area, is also stored across the pages for user recognition purposes. The same applies to your consent to accept or refuse cookies. They are not set if you withhold your consent. Unfortunately, you cannot use our website without these cookies.

  • For your security.

    We use what is referred to as a CSRF token to protect against CSRF (Cross-site request forgery) attacks to ensure that forms, such as the contact form or registration, are sent securely. Use of the “__cfduid” cookie is also security-relevant. This cookie is used to identify visitors who share the same IP address and to confirm that the visit is coming from a known device, even if you access our website from a potentially insecure network (e.g. in public spaces).

  • For an optimum user experience.

    We use cookies to save your postcode or other location data (in the form of IP addresses) to provide you with quick assistance when using the Dealer Search function, and to display the nearest dealer in your town/city and surroundings. We also use a cookie to save the last bike you viewed so that we can display it again the next time you access the website.

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    Third-party cookies are set on our website, especially by Google. We use Google Analytics to gather statistical data. To do so, a unique ID is registered to record user behaviour on our website (number of visits, time spent, etc.) We also require your consent to deactivate Google Tracking for the respective tracking ID. Cookies are also used to optimise the website’s performance.

  • Google Maps.

    We use Google Maps to provide you with the fastest possible assistance when using the Dealer Search function and to display geographical information. The cookies are used to save your location data in the form of your IP address, device ID and location of the end device being used. This enables us to immediately display results in your city and surroundings. You need to consent to the use of Google Maps for this purpose.

RX Connect. The digitalisation of your UBN bike.

Tomorrow’s mobility is digital and connected. That's why we have also developed Riese & Müller RX Connect alongside continuously designing better E-Bikes. RX Connect is the digital extension of your E-Bike. And we always ensure we make the most out of your riding experience, while supporting you individually and providing you with important information about your E-Bike. The digital services are being constantly extended to ensure the very best ‘Rider Experience’ (abbreviated to RX).

Everything in one place.

Registering your E-Bike gives you a free Premium warranty and access to your own personal My Bike Account (service platform) where you can access your bike's technical data and manage your personal data yourself. My Bike is being continuously extended, giving you access to a growing number of functions. Of course, we adhere to the most stringent data protection standards at all times.

One small chip for an E-Bike – one giant leap for mobility.

The invisible yet permanently fitted RX Chip transforms your E-Bike into a Connected E-Bike. It enables you to localise and connect your bike, providing access to the ConnectRide RX Service. The RX Chip boasts wireless-based geolocation technology and extensive sensors and transmits your data, including location and riding statistics, by state-of-the-art radio technology. This technology transmits signals across a wider range and with deep building penetration coupled with low battery consumption. The chip gets its power from the internal power supply in the bike, but, thanks to its built-in power store, keeps transmitting for quite a while longer, even if the E-Bike battery is removed. There is no need to replace the RX Chip for service updates. New functions and services are provided automatically via over-the-air updates.

Log into your My Bike Account for more information on the ConnectRide RX Service.

The cockpit for UBN bikes

The RX Connect app is the mobile cockpit for your UBN bike. The app connects you directly to your bike via the RX Chip (if an RX Service is booked). Use the RX Connect app as a bike computer on your handlebar while riding, letting you keep an eye on speed, range and performance data at all times. You can also access detailed riding statistics, including GPS data, at a later stage. If required, you can also switch on the digital alarm for your UBN bike via the app to be notified should it be moved or removed.* The app also offers access to dealers and service workshops close to you plus all the data in your My Bike Account. When you request a location, it also informs you about the battery level of the RX Chip, allowing you to promptly charge it if it has been idle for some time.

* Push notifications and geolocation services need to be enabled to use these features.


Download for Apple iOS in the App Store
Download for Android in the Google Play Store