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Note: When visiting this website, cookies are put on your computer, enabling us to provide you with information as quickly and easily as possible. We also work with third-party cookies, i.e. in particular those of Google (Services: Google Maps, Google Analytics). You will find detailed information on this in our data protection declaration.  In addition, we use Google Maps in order to be able to show you which dealers are located near you and provide you with better search functions. For this, your location and IP address will be transmitted to Google Maps. Please accept the use of cookies and the use of Google Maps API so that you can take full advantage of all services and functions of our website. Find out more
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The Riese & Müller Rider-centric Experience (RX)

Pioneering networking and digital services



Since 1993, Riese & Müller has placed riders and their needs at the heart of every development. To improve the riding experience beyond the product, the Weiterstadt-based manufacturer of premium E-Bikes and E-Cargo bikes is expanding its portfolio in model year 2019 with pioneering networking and digital services. This will make Riese & Müller E-Bikes even more useful and enjoyable for everyday life. The Rider-centric Experience (RX) is always paramount – so that riders can concentrate fully on the unique riding dynamics.

With the start of the new model year 2019, Riese & Müller is taking the Rider-centric Experience (RX) to a new level. A new digital service portal for dealers and end customers ensures a closer connection between the rider and his E-Bike. From warranty registration to stored manuals and instructions and the arrangement of service appointments, everything can be found in one central location. Riders and dealers benefit equally from the direct connection. The platform will be launched at the end of 2018. 

With the new production status, customers can check when their bike is being hand made and they are kept informed of any changes to the delivery dates. When a customer orders his ideal bike from the dealer, he'll receive a bike code that can be entered on r-m.de to find out the exact production date.