We use cookies on this website so that we can provide you with information as quickly and easily as possible. Details on cookies can be found in our data privacy policy. Please agree to the use of cookies and Google Maps so that you can use our website to its fullest extent. If you do not give your consent, only essential and security cookies will be used. These are required to use this website.
Individually define your cookie settings on our website here. Further information on the individual cookies is available below and in our Privacy Statement.
When you visit our website, we automatically save your language settings to display the website to you in your preferred language. This setting is also carried over if you actively switch between country and language. Linked data, for instance required for the My Bike area, is also stored across the pages for user recognition purposes. The same applies to your consent to accept or refuse cookies. They are not set if you withhold your consent. Unfortunately, you cannot use our website without these cookies.
We use what is referred to as a CSRF token to protect against CSRF (Cross-site request forgery) attacks to ensure that forms, such as the contact form or registration, are sent securely. Use of the “__cfduid” cookie is also security-relevant. This cookie is used to identify visitors who share the same IP address and to confirm that the visit is coming from a known device, even if you access our website from a potentially insecure network (e.g. in public spaces).
We use cookies to save your postcode or other location data (in the form of IP addresses) to provide you with quick assistance when using the Dealer Search function, and to display the nearest dealer in your town/city and surroundings. We also use a cookie to save the last bike you viewed so that we can display it again the next time you access the website.
Third-party cookies are set on our website, especially by Google. We use Google Analytics to gather statistical data. To do so, a unique ID is registered to record user behaviour on our website (number of visits, time spent, etc.) We also require your consent to deactivate Google Tracking for the respective tracking ID. Cookies are also used to optimise the website’s performance.
We use Google Maps to provide you with the fastest possible assistance when using the Dealer Search function and to display geographical information. The cookies are used to save your location data in the form of your IP address, device ID and location of the end device being used. This enables us to immediately display results in your city and surroundings. You need to consent to the use of Google Maps for this purpose.
You might find the answer you're looking for in our extensive FAQs. You can search specifically for your key word. If you do not find the answer you're looking for, please use our contact form. It opens up parallel to the search results. If you have any questions regarding our products, you can also call us directly: Our Customer Care Team will support you during our service hours - Monday to Friday - from 9 am to 5 pm - under the telephone number +49-6151/36686-636