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Any questions?

You might find the answer you’re looking for in our extensive FAQs. You can search specifically for your keyword.

Our Customer Care team would be happy to help should you be unable to find the answer to your question. To enable us to deal with your query promptly, simply use the Contact Form to send us your question in writing. You can also use this method to state the issue and request a callback. Our experts will be happy to get back to you.

In urgent cases, our Customer Care Team is also available by phone on Mondays, Tuesdays, Thursdays and Fridays from 9 am to 12 pm and on Wednesdays from 1 pm to 5 pm at +49 6151/36686-636.