Please select your region


Please accept our guidelines on the use of cookies and Google Maps in order to use this function: When visiting this website, cookies are put on your computer, enabling us to provide you with information as quickly and easily as possible. We also work with third-party cookies, in particular those of Google (Services: Google Maps, Google Analytics). For more information on this, we recommend you to read our data protection declaration. In addition, we work with Google Maps in order to show you which dealers are located near you and in order to provide you with better search functions. For this, your location and IP address will be transmitted to Google Maps. Please accept the use of cookies and the use of Google Maps API so that you can take full advantage of all services and functions of our website.

Not at the cutting edge of technology?

Your browser version does not support all of the functions on our website.
Please update your browser.

We need your consent.

We use cookies on this website so that we can provide you with information as quickly and easily as possible. Details on cookies can be found in our data privacy policy. Please agree to the use of cookies and Google Maps so that you can use our website to its fullest extent. If you do not give your consent, only essential and security cookies will be used. These are required to use this website.

Cookie settings

Individually define your cookie settings on our website here. Further information on the individual cookies is available below and in our Privacy Statement.

  • Required cookies.

    When you visit our website, we automatically save your language settings to display the website to you in your preferred language. This setting is also carried over if you actively switch between country and language. Linked data, for instance required for the My Bike area, is also stored across the pages for user recognition purposes. The same applies to your consent to accept or refuse cookies. They are not set if you withhold your consent. Unfortunately, you cannot use our website without these cookies.

  • For your security.

    We use what is referred to as a CSRF token to protect against CSRF (Cross-site request forgery) attacks to ensure that forms, such as the contact form or registration, are sent securely. Use of the “__cfduid” cookie is also security-relevant. This cookie is used to identify visitors who share the same IP address and to confirm that the visit is coming from a known device, even if you access our website from a potentially insecure network (e.g. in public spaces).

  • For an optimum user experience.

    We use cookies to save your postcode or other location data (in the form of IP addresses) to provide you with quick assistance when using the Dealer Search function, and to display the nearest dealer in your town/city and surroundings. We also use a cookie to save the last bike you viewed so that we can display it again the next time you access the website.

  • For our statistics and further development.

    Third-party cookies are set on our website, especially by Google. We use Google Analytics to gather statistical data. To do so, a unique ID is registered to record user behaviour on our website (number of visits, time spent, etc.) We also require your consent to deactivate Google Tracking for the respective tracking ID. Cookies are also used to optimise the website’s performance.

  • Google Maps.

    We use Google Maps to provide you with the fastest possible assistance when using the Dealer Search function and to display geographical information. The cookies are used to save your location data in the form of your IP address, device ID and location of the end device being used. This enables us to immediately display results in your city and surroundings. You need to consent to the use of Google Maps for this purpose.

FAQ - Frequently Asked Questions

  • What happens to my enquiry after I have submitted it?

    Our sales team will check over your enquiry. We will provide you with a response as soon as possible – usually within a few days.

  • Are there requirements that have to be met before a potential project can be implemented?

    Yes. One prerequisite is compliance with our Code of Conduct for Business Partners (PDF). In line with our Responsibility Strategy, at Riese & Müller we expect our business partners and their employees to act responsibly and adhere to our Code of Conduct and the principles derived from it.

  • Who will be my contact if my project enquiry is accepted?

    We will closely coordinate the way forward with you. Either your local dealer will be involved or we will arrange a direct sale with support straight from our sales team in Mühltal, Germany. As our mobility and business partner, we aim to provide you with optimum care and ensure that the bikes we supply are in excellent condition for a perfect riding experience.

  • Can I also approach a local Riese & Müller dealer with my request?

    Yes. We welcome our local dealers being involved in your plans. Besides selling our E-Bikes, our dealers are ideal partners for regular service and maintenance work.

  • Can I also order a different Riese & Müller model as a business customer?

    Yes. We would be happy to look into your request. Please bear in mind that no customisation or Smart Lock options are available for other models apart from the Riese & Müller Business bikes.

  • Can I order a Riese & Müller Business model as a private customer?

    Yes. To do so, please contact your local Riese & Müller dealer, who can order the model for you.

  • Can I order a Riese & Müller Business model with a Smart Lock as a private customer?

    No, the Smart Lock option is only available to business customers who are planning to roll out sharing projects with their Riese & Müller Business models (with 10 bikes or more).

  • Is there a minimum number of bikes I have to order as a business customer?

    No. Business customers are not required to order a minimum number of Riese & Müller Business models.

  • What delivery times should I expect?

    Delivery times depend on the number of bikes requested and the preferred Riese & Müller model. Once we have checked your enquiry, we would be happy to provide you with individual information regarding anticipated delivery times.

  • Are there customisation options?

    Yes. We can offer you customisation options starting from a minimum order of 10 Riese & Müller Business models. Our Business brochure describes these options in detail. Please be aware that we can only offer customisation options for Riese & Müller Business models.