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ConnectRide Free

Price including VAT

Product details

ConnectRide Free

ConnectRide Free is the free-of-charge ConnectRide service offer. The service provides the rider with access to all features for 1 year: from anti-theft protection using GPS tracking and a motion alarm, to personal riding statistics.

ConnectRide Free is a one-off booking and is used via the Riese & Müller RX Connect App (iOS/Android).

Requirement: Your bike is equipped with Fazua drive system or was ordered after July 12, 2022 from Riese & Müller. Please ask your dealer for the order date.

The practical connectivity features at a glance:

  • Theft alert: Once activated in the RX Connect app, the owner will receive an alarm by push notification in the event of a suspected movement (a multi-stage alarm with siren and flashing light can be configured with some models*).
  • Digital lock: The E-Bike is digitally locked via the smartphone and is alarm protected.
  • GPS tracking: The bike's position and riding statistics are automatically recorded. The bike's live location can be viewed on a map within the RX Connect app.
  • Riding statistics: Distance, duration, carbon savings, speed*, battery consumption* and levels of assistance used are displayed to analyse your rides.

*This feature is only available for bikes with Fazua drive system.

Requirements for use

Data protection

Any data collected when using ConnectRide will be processed in accordance with the applicable privacy laws. Refer to the RX Services Privacy Policy for detailed information on data processing.

App

The Riese & Müller RX Connect app requires iOS 13, Android 10.0 or later. The smartphone app for iOS devices is available in the App Store, and for Android devices on Google Play.

The app is available in German, Dutch, French, Italian, Spanish and English.

Note: The app will be available for Urban Line bikes in the course of fall 2022 (after the update release).

Territory

The service works in Germany, Austria, Switzerland, Liechtenstein, Belgium, Netherlands, Luxembourg, France, Spain, Portugal and Italy. Only for Bikes with Fazua drive system: The service works in the countries of the European Union, Switzerland, Liechtenstein, Norway and the United Kingdom. Further countries will be added over time. ConnectRide service features are not available in other regions. Data recording stops when the bike moves to a region outside the usage regions; the map will then show the last detected location.

Terms

The ConnectRide agreement is concluded for a fixed term of one year and ends automatically at the end of this term without requiring notice of termination. The "ConnectRide Free" offer can only be booked once for each bike.

General Business Terms "RX Service ConnectRide" (PDF)
Privacy Policy Addendum RX Services (PDF)

Digital anti-theft feature

Stress-free and secure riding.

Live location

Always know where you are.

Riding statistics

Reviewing your activities.

ConnectRide Free

Bike selection

For which of your registered E-Bikes is the service to be booked?

ConnectRide Free